Apple devices must use iPadOS or iOS 12.2 or above, and Android devices must support Android 7.0 or above. Unfortunately, your Fitbit model likely requires a compatible smartphone/tablet or possibly Windows 10 and the Fitbit app. If you discover that your model does not work with Fitbit Connect and don’t have access to an Apple or Android mobile device, contact Fitbit Customer Support. To find out if you can use Fitbit Connect with your Mac or older Windows PC, review your model’s user manual and scroll to the section on setting up your device. If you own a recent Fitbit model, like the popular Inspire Series, Versa Series, or Ionic, you cannot use Fitbit Connect–you must use the Fitbit app for Apple devices (iOS), Android, or Windows 10. However, the biggest difference between Fitbit Connect and the Fitbit app is that Fitbit Connect only works with older, legacy Fitbit devices. None of Fitbit’s latest models are compatible with Fitbit Connect Unlike the Fitbit app, Fitbit Connect does not store any of your device data locally but instead regularly transfers (syncs) your device’s data to Fitbit servers. While Fitbit Connect collects your device’s information and sends & syncs it to Fitbit’s servers and your account dashboard, Fitbit connect does not give you the robust data, resources, or features of the Fitbit app.įor example, you cannot create challenges or accept adventures in Fitbit Connect. Fitbit app: what’s the difference?īoth Fitbit Connect and the Fitbit app allow you to set up new Fitbit devices to your account and sync any current devices to Fitbit’s servers. You need to be a paid subscriber to access these features.Ĭurrently, you can’t transfer songs you downloaded through other paid streaming services like Apple Music and others. Users in the United States can also use the Pandora app. In late 2022, Fitbit (Google) removed the option to transfer playlists to your Fitbit watch through your computer (using Fitbit Connect.)įitbit now only supports transferring music to your Fitbit device through the Deezer app. How do I download music now that Fitbit Connect is no longer supported? Contact Fitbit customer support about problems and warranty infoĪs an Amazon Associate, we earn from qualifying purchases using links in this post.How do I get my Fitbit repaired or replaced under warranty?.Learn to pair your Fitbit to your iPhone, iPad, or Android device.And unfortunately, that includes syncing offline music! Related reading That means that Fitbit users can no longer sync their data with PCs and Macs using Fitbit Connect. While Fitbit did offer a unique app, called Fitbit Connect, for Mac users and folks with older Windows computers, it’s decided to sunset the desktop apps as of October 13, 2022. But what if you want to sync your Fitbit with your Mac? If you’re wondering whether there is a Fitbit app for Mac, there’s some not-so-good news. Check /au/watch/cellular for participating carriers and eligibility.Fitbits work great with mobile devices like your iPhone or Android and the Fitbit app. ![]() Contact your service provider for more details. Carrier plan required for cellular service. ![]()
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